Napoli, located in the vibrant Eat Central at Intu Merry Hill, is a gem for Italian cuisine enthusiasts. Customers rave about the authentic, flavor-packed dishes, particularly the gourmet pizzas, which have won over families time and again. The reviews spotlight the impeccable service provided by staff members like Jo and Harriet, who are consistently commended for their friendliness and attentiveness. Amanda notes that her children declare Napoli as "the best pizza," showcasing how the restaurant appeals to all ages. Donna White’s experience emphasizes the warm and welcoming atmosphere, particularly praising Jo for her exceptional customer service and hygiene practices. Sophia Bassi echoes this sentiment, highlighting the incredible food quality paired with service that feels just as authentic. From delectable vegetarian pizzas to a variety of Italian specialties, Napoli promises freshness in every bite. The restaurant seems to cultivate a community spirit where guests do not just return for the fantastic food but look forward to the friendly faces of the staff. This combination of delightful dishes and attentive service makes Napoli a must-visit destination for anyone seeking a satisfying Italian dining experience. If you’re in the area, a trip to Napoli promises to be a delightful experience that keeps you coming back for more.
Amenities and More
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Has wheelchair-accessible seating
Service options
Offers delivery
Offers takeaway
Serves dine-in
Popular for
Popular for lunch
Popular for dinner
Good for solo dining
Offerings
Serves coffee
Serves food
Quick bite
Serves vegetarian dishes
Dining options
Serves lunch
Serves dinner
Has seating
Amenities
Has toilet
Atmosphere
Casual
Crowd
Family friendly
Good for groups
Popular with tourists
Payments
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Children
Good for kids
Has kids' menu
Parking
Free of charge street parking
Free parking lot
Plenty of parking
Photos
Reviews For Napoli
Amanda
May 26,2025
Good food at not too high a price. My kids keep insisting on going back time and time again as it's 'the best pizza' according to them. Jo has been our server a few times too, and is always friendly and good at her job
Donna White
May 21,2025
We visited first just before Christmas and we was served by Jo she was super friendly and welcoming she explained all the different things on the menu to us and nothing was to much trouble for her. We then returned today and again was served by Jo she really is an amazing worker she’s super polite and happy and is on top of hygiene straight away when serving every customer. She made both our visits super enjoyable and the food was also amazing.
Csaba Hartvig
May 15,2025
Harriet served me today, and all I can say is, what great service it was, she made sure I got exactly what I wanted, she has served me previously at Harleys and The Fox and has always gone above and beyond. What a great contribution she is to the company and the food was next level. Thank you so much for a great experience. I will be returning again!
Chris
May 14,2025
First thing - GREAT veg pizza Second thing - Served by someone who was friendly named Anne, thank you so much
Sophia Bassi
Apr 6,2025
Amazing Food and Wonderful Service! The food here is absolutely incredible — so flavorful and fresh every time. The staff are fantastic, but a special shoutout to Jo, who has served me multiple times with such a warm smile and friendly attitude. Jo always goes above and beyond to make sure everything is perfect. Highly recommend!
Lavin_xoxo _
Mar 31,2025
Tried Napoli for the first time today...the Margarita pizza was absolutely delicious, made fresh when ordered. Jo was absolutely lovely, very patient with us and very lovely to speak to, very professional. Definitely recommend.
Matt Bailey
Mar 21,2025
Went to Napoli in the food court in Merry Hill Centre. Served by Jo, who was very friendly and polite, great service. Had the pepperoni pizza special with garlic bread and spicy fries.... bangin! Well priced and good portion size.
Amjad Ali
Feb 5,2025
The pizza was prepared fresh with all fresh ingredients and I love the dough. Topping and bbq sauce was so tasty. Loved overall service.
Reviews For Napoli